Contact center

The Point of Single Contact for Services and Products (PSC) in Lithuania was established on 24 December 2009 in compliance with the Services Directive and Products (Mutual Recognition) Regulation and performs the functions of Point of Single Contact as well as Product Contact Point.


The tasks of the Point of Single Contact are the following:

  • simplification of procedures for obtaining permits and licenses to service providers and provision of full information about the requirements applied to their activities.
  • ensuring access to concrete national rules for businessmen with respect to the products which are not regulated by the EU in order to supply such products to the Lithuanian market.

Any relevant business information for providing services and trading products in Lithuania can be accessed through the PSC‘s website Business Gateway.

The website has a safe Message-box which enables businessmen to send on-line their requests for obtaining permits to perform their activities and communicate directly with the competent authorities.

PSC responds to the queries about the requirements applied to products or about competent authorities through the distant communication means: the website‘s information system.

PSC was established in the public agency Enterprise Lithuania.
PSC belongs to EUGO, the EU network of Points of single contact (PSCs), which embraces PSCs of 28 Member States of the EU as well as Iceland, Lichtenstein and Norway.

The contact details of the Points of Single Contact of the EU Member States is available here.

The contact details of the Product Contact Points of the EU member States is available here.


Website Business Gateway has been established under the initiative of the Point of Single Contact for Services and Products. That is the result of close cooperation between the Point of Single Contact for Services and Products and national and municipal institutions.


The information on the Business Gateway website, is provided by the competent national and municipal institutions. These organizations bear responsibility for the information they provide. Although we pay a great deal of care and attention to the quality of the information on our website, some of the information on the site may be inaccurate. If you are not sure about the relevancy of the information present in the website, you may submit a question to the team of the Point of Single Contact for Services and Products, or contact directly the competent institution. Please, note that the website Business Gateway is presently under construction therefore is continuously supplemented with new information.

Our contacts

Public Institution Enterprise Lithuania
Point of Single Contact for Services and Products
A. Goštauto St. . 4, LT-01112 Vilnius, Lithuania
Telephone +370 5 2194342
Fax + 370 5 2045808